Customer Service - Self Storage Manager

Public Storage
Cleveland, OH
Category Customer Service
Job Description
Role Overview

The Customer Service - Self Storage Manager will be responsible for assessing customer storage needs, making suggestions, and performing daily storage unit inspections to confirm inventory and availability. They will also be responsible for auditing cash drawers, making bank deposits, and helping customers with payments.

What You Will Do

The role involves working independently at multiple locations, spending time both inside and outside, and performing tasks such as cleaning and daily maintenance, sweeping/mopping interior areas, and maintaining exterior grounds/curb appeal.

Why It Might Be a Fit

The ideal candidate will have experience in customer service centered sales environments, including retail, restaurant, fast food, or other service-based companies. They will also be able to transport lift/move items weighing up to 35 pounds and walk in/around facilities spending up to 50% of their time in outdoor environments.

Requirements

  • Ability to transport lift/move items weighing up to 35 pounds
  • Valid driver's license
  • Ability to walk in/around facilities spending up to 50% of their time in outdoor environments

Benefits

  • Medical
  • Dental
  • Vision
  • 401k with match
  • Paid time off
  • Sick time
  • Flex spending
  • Company paid life insurance
  • Accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement
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