Customer Service - Self Storage Manager

Public Storage
Marysville, OH
Category Operations
Job Description
Role Overview

The Customer Service - Self Storage Manager will work independently at multiple locations, assessing customer storage needs, making suggestions, and performing daily business tasks. They will also be responsible for auditing cash drawers, making bank deposits, and helping customers with payments and reminders.

What You Will Do

Daily tasks include storage unit inspections, performing cleaning and daily maintenance tasks, and maintaining exterior grounds and curb appeal. The role also involves selling packing and moving supplies, and making reminder and collection calls when required.

Why It Might Be a Fit

The ideal candidate will have experience in customer service-centered sales environments, such as retail, restaurant, or fast food. They should be able to transport, lift, and move items weighing up to 35 pounds, and spend up to 50% of their time in outdoor environments.

Requirements

  • Ability to transport, lift, and move items weighing up to 35 pounds
  • Valid driver's license and own vehicle for travel between work locations
  • Experience in customer service-centered sales environments

Benefits

  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement for work-related tasks
  • Performance-based bonuses for Property Managers
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