Role OverviewThe role involves providing a positive customer experience from the time customers walk through the door, greeting customers, and determining the reason for their visit.
What You Will Do
Responsibilities include creating and writing up service tickets/work orders, preparing and explaining estimates to customers, communicating repair and service information clearly, and maintaining customer and vehicle information in the computer system.
Why It Might Be a Fit
The ideal candidate will have strong customer service and communication skills, be well-spoken and comfortable communicating with customers, and be able to work in a fast-paced environment.
Requirements
- Strong customer service and communication skills
- Must be well-spoken and comfortable communicating with customers
- Comfortable using computers and learning/navigating different software programs
- Strong attention to detail when preparing tickets and estimates
- Able to communicate pricing and repair information clearly
- Professional appearance and attitude
- Dependable, organized, and able to work in a fast-paced environment
- Automotive or repair shop experience is a plus
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