Customer Service - Temporary

Five Star Call Centers
Mobile, MO
Category Retail
Remote
Job Description
Five Star Call Centers is seeking temporary Customer Service Representatives to assist clients with inquiries regarding debit card incentives, orders, and balances, both remotely and at a designated in-person location. The role involves handling phone calls, providing information, and solving customer issues. It's a bring-your-own-device position requiring a basic computer proficiency and active listening skills.

Requirements

  • Manage large amounts of inbound calls in a timely manner.
  • Follow communication ‘scripts’ when handling different topics.
  • Identify customers’ needs, clarify information, research and provide solutions and/or alternatives.
  • Access company and client resources
  • Remain positive and professional in all customer interactions.

Benefits

  • Full Paid Training
  • Pay & Benefits (hourly rates, bonus, shift differential)
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