Role OverviewThe Customer Service Administrator will serve as a liaison between sales, operations, and external customers, providing impeccable service and managing transportation of goods. The role involves communicating information to operations and sales personnel, advising customers on shipment status, and responding to customer requests.
What You Will Do
The successful candidate will communicate information to operations and sales personnel on shipments requiring special handling, advise customers on shipment status, and respond promptly and professionally to customer requests.
Why It Might Be a Fit
We are looking for a candidate with a high school diploma or GED, less than one year of related experience, and basic proficiency in Microsoft Office, internet, and job-specific software applications.
Requirements
- High School Diploma or GED
- Less than one year related experience
- Basic proficiency in Microsoft Office, internet, and job-specific software applications
- Accurate typing skills and/or data entry skills
- Ability to add, subtract, multiply, and divide using units of U.S. currency, weight, volume, and distance measurements
Benefits
- Competitive Paid Time Off
- 401(k) with company match
- Health insurance
- Dental and vision coverage
- Company paid life insurance
- Accident insurance
- Short- and long-term disability coverage
- Employee assistance plan
- Multiple health plans (company contribution to health savings account)
- Prescription coverage
- Tuition reimbursement program
- Flexible Paid Time Off programs
- Company paid holidays
- Voluntary benefits (additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan)
- Pet insurance
- Gym memberships and a diverse range of retail, travel, car, and hospitality brands
]]>