Customer Service Advisor

RDO Equipment Co.
Irving, TX
Category Customer Service
Job Description
Role Overview

As a Customer Service Advisor, you'll play a key role in supporting customers with equipment solutions, combining your sales mindset and technical curiosity to deliver value every day. You'll partner with customers across your territory, helping them keep their operations running smoothly while contributing to the growth and success of the business.

What You Will Do

Build strong customer relationships, drive product support sales, deliver customer solutions, and stay informed. You'll represent the company on-site, occasionally testing or operating equipment as needed to support customer needs.

Why It Might Be a Fit

You'll love it here because of our people-first culture, team member support, a culture of safety, a focus on development, and shared goals.

Requirements

  • Strong Communication Skills
  • Technical & Product Aptitude
  • Customer Service Mindset
  • Professionalism & Teamwork
  • Valid Work Authorization

Benefits

  • Average $80,000-$100,000+ your first year
  • Guaranteed base salary plus commissions
  • Company truck
  • Training and development
  • Comprehensive benefits package
  • Mentorship program
  • Regular team-building events and outings
  • Two safety meetings per week
  • Once-a-month safety committee meetings
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