Customer Service Ambassador - Dispatcher/Logistic Coordinator

SUTERA In-Ground
Greenville, SC
Category Customer Service
Job Description
We are seeking a Customer Service Ambassador to serve as the front-line point of contact for our customers, delivering exceptional service, resolving issues efficiently, and representing our company with professionalism and care.

Requirements

  • Answer customer inquiries via phone, email, and online systems
  • Resolve service issues and follow up to ensure customer satisfaction
  • Coordinate with internal teams (operations, dispatch, billing)
  • Accurately document customer interactions and service requests
  • Educate customers on services, schedules, and company policies
  • Maintain a positive, professional attitude in all customer interactions

Benefits

  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Vision insurance
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