Customer Service and Collections Clerk

Bertrand Chaffee Hospital
Any Location, NY
Category Customer Service
Job Description
Role Overview

The Customer Service and Collections Clerk works under the direct supervision of the Director of Revenue Cycle to review and update patient accounts, and speak directly with patients. Their primary responsibility is to work with patients to resolve balances and coordinate payment options.

What You Will Do

Review and update patient accounts, speak directly with patients to resolve balances and coordinate payment options, and demonstrate strong data entry, computer, and documentation skills.

Why It Might Be a Fit

To be successful, you must have strong communication skills, be professional, kind, and pleasant at all times.

Requirements

  • High School Diploma or Equivalent
  • Strong Data Entry/keyboarding skills
  • MSWord and Excel work experience
  • Strong customer service experience

Benefits

  • $18.15 - 19.95 per hour based on years of experience
  • Comprehensive benefits package including Health Insurance, Paid Time Off, Union Pension plan and more.
  • Opportunities for career growth
  • Free parking
  • Great community support and growing medical services for our region
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