Customer Service and Sales Representative

TTEC
Austin, TX
Category Customer Service
Remote
Job Description
Role Overview

As a Customer Service and Sales Representative, you'll work remotely to connect customers with products and services, and have the opportunity to become a Licensed Insurance Agent. You'll be part of a global team that values diversity and inclusion, and is committed to helping you build skills and confidence to succeed.

What You Will Do

You'll assist customers in understanding their coverages and selecting the right products, provide full lifecycle customer service and sales, and respond to customer inquiries with compassion and active listening.

Why It Might Be a Fit

You'll be a good fit if you have a passion for helping others, a strong customer service orientation, and the aptitude to learn about insurance and become a licensed agent.

Requirements

  • High speed internet (>25 mbps download and 10 mbps upload)
  • Minimum six (6) months sales experience
  • Integrity to follow HIPAA guidelines on maintaining patient privacy
  • Strong customer service orientation (empathy, compassion and listening skills)
  • High school diploma or equivalent
  • Strong computer navigation skills and experience

Benefits

  • PTO
  • Tuition reimbursement
  • Health and wellness incentives
]]>