Customer Service and Sales Representative

TTEC
Austin, TX
Category Customer Service
Remote
Job Description
Role Overview

As a Customer Service and Sales Representative, you'll work remotely and be part of bringing humanity to business. You'll grow your career by connecting your customer service and sales aptitude to become a Remote Licensed Healthcare Insurance Agent.

What You Will Do

You'll assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs. You'll provide full lifecycle customer service and sales, respond to customer inquiries, and identify additional needs customers may have.

Why It Might Be a Fit

You'll have the opportunity to learn and grow with TTEC, with a supportive culture and community-minded organization. You'll receive a base wage of $16/hr while studying for your state exam, and an increase to your base pay and eligibility for performance-based bonuses once licensed.

Requirements

  • Aptitude, self-discipline and tenacity to learn about what it takes to become a licensed insurance associate
  • High speed internet (>25 mbps download and 10 mbps upload)
  • Minimum six (6) months sales experience
  • Integrity to follow HIPAA guidelines on maintaining patient privacy
  • Strong customer service orientation (empathy, compassion and listening skills)
  • High school diploma or equivalent
  • Strong computer navigation skills and experience

Benefits

  • PTO
  • Tuition reimbursement
  • Health and wellness incentives
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