Customer Service Assistant 1/AP1 - PN 20066050 - Lima

Northcoast Behavioral Healthcare
Lima, OH
Category Customer Service
Job Description
The Ohio Industrial Commission (OIC), Lima District office, is seeking an onsite individual with professional customer service skills to respond to telephone, electronic, and in-person inquiries regarding claims processing procedures and claim/hearing status.

Requirements

  • Thorough knowledge of Industrial Commission (IC) policies and procedures
  • Knowledge of customer service skills
  • Ability to learn transcription software

Benefits

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums
  • Paid time off
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities
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