Role OverviewThe Customer Service Assistant 2 will oversee driver and motor vehicle licensing and registration, making services more convenient, efficient, and cost-effective. The role involves responding to inquiries, requests, and complaints, processing requests for vehicle registration, and operating a personal computer to generate registrations.
What You Will Do
The Customer Service Assistant 2 will respond to telephone and written inquiries, process requests for vehicle registration, provide assistance and information to customers, and verify applications and checks for completion, errors, or duplication of work.
Why It Might Be a Fit
The ideal candidate will have 9 months of training or experience in office practices and procedures, public relations, customer service, typing, keyboarding, data entry, or word processing, and the operation of a personal computer.
Requirements
- 9 mos. trg. or 9 mos. exp. in office practices & procedures;
- 9 mos. trg. or 9 mos. exp. in public relations or customer service;
- 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing;
- 9 mos. trg. or 9 mos. exp. in operation of personal computer;
Benefits
- Multiple pay increases over the first years of service!
- Free Parking!
- Free Gym Access & Walking Path!
- Daycare On-site!
- Cafeteria On-site!
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
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