Role OverviewThis position is for a Customer Service Assistant 2 within the Division of Wildlife, headquartered at Central Office. The role involves providing a high level of customer service as part of the 1-800-Wildlife call center, completing sales to walk-in customers, and coordinating and planning events, trainings, and meetings hosted in the office. The position is open to internal ODNR employees.
What You Will Do
The main day-to-day responsibilities include completing sales to walk-in customers, completing administrative tasks for District Operations, coordinating and planning events, trainings, and meetings, and providing a high level of customer service as part of the 1-800-Wildlife call center.
Why It Might Be a Fit
The ideal candidate will be energetic, passionate, and enjoy the outdoors, with a strong focus on customer service and public relations. The role offers opportunities for advancement and a competitive benefits package, including medical coverage, paid time off, and retirement systems.
Requirements
- 9 mos. trg. or 9 mos. exp. in office practices & procedures
- 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people
- 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing
- 9 mos. trg. or 9 mos. exp. in operation of personal computer
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
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