Role OverviewThe Customer Service Assistant 2 will provide information and communicate procedures to the public, healthcare facilities, and government officials regarding the Nurse Aide Registry. The role involves assisting with inquiries, responding to phone calls, and maintaining electronic files.
What You Will Do
The Customer Service Assistant 2 will perform tasks such as providing information, corresponding with other states, and responding to inquiries about abuse and neglect findings. They will also maintain office procedures, update databases, and prepare reports.
Why It Might Be a Fit
The ideal candidate will have experience in customer service, public relations, and data entry. They should be able to handle difficult situations professionally and have attention to detail.
Requirements
- 9 mos. trg. or 9 mos. exp. in office practices & procedures
- 9 mos. trg. or 9 mos. exp. in public relations or customer service
- 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing
- 9 mos. trg. or 9 mos. exp. in operation of personal computer
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities
- Public Retirement Systems
- Optional Deferred Compensation
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