Role OverviewThe State Library of Ohio is seeking a Customer Service Assistant 3 to provide excellent customer service to internal and external customers, serve as lead or co-lead for assigned areas, and process interlibrary loan requests.
What You Will Do
The successful candidate will spend their time providing customer service, leading or co-leading assigned areas, processing interlibrary loan requests, and performing system configuration and maintenance.
Why It Might Be a Fit
This position requires 12 months of experience in office practices and procedures, public relations or customer service, and state and/or federal laws, rules, policies, and procedures.
Requirements
- 12 months of experience in office practices and procedures
- 12 months of experience in public relations or customer service
- 12 months of experience in state and/or federal laws, rules, policies, and procedures
- 9 months of experience in typing, keyboarding, data entry, or word processing
- 9 months of experience in operation of personal computer
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities
- Public Retirement Systems
- Optional Deferred Compensation
]]>