Role OverviewThe Customer Service Assistant 3 provides excellent customer service to the State Library's internal and external customers, serving as lead or co-lead for assigned areas, processing interlibrary loan requests, and performing system configuration and maintenance.
What You Will Do
Provide customer service, lead or co-lead assigned areas, process interlibrary loan requests, perform system configuration and maintenance.
Why It Might Be a Fit
Requires 12 months of experience in office practices and procedures, public relations or customer service, and state and/or federal laws, rules, policies, and procedures.
Requirements
- 12 months of experience in office practices and procedures
- 12 months of experience in public relations or customer service
- 12 months of experience in state and/or federal laws, rules, policies, and procedures
- 9 months of experience in typing, keyboarding, data entry, or word processing
- 9 months of experience in operation of personal computer
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities
- Public Retirement Systems
- Optional Deferred Compensation
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