Customer Service Assistant

CincyConnect
Miami, FL
Category Customer Service
Job Description
We are seeking a dedicated and personable Customer Service Assistant to join our dynamic team. This role is ideal for individuals who are passionate about providing exceptional customer support and creating a positive experience for every client.

Requirements

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues efficiently and professionally.
  • Process orders, forms, applications, and requests.
  • Maintain detailed and organized records of customer interactions.
  • Collaborate with other departments to resolve complex customer problems.
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