Customer Service Assistant

Requirements

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
• Assist customers with product-related questions and provide detailed information about our services.
• Resolve customer complaints and issues effectively, ensuring satisfaction and retention.
• Maintain accurate records of customer interactions and transactions in our database.
• Collaborate with team members and other departments to enhance overall service quality.

Benefits

• Competitive pay
• Full benefits (medical, dental, vision, PTO)
• Training and development support
• Collaborative team environment