Customer Service Associate - Fishers

Indiana Farm Bureau Insurance
Fishers, IN
Category Customer Service
Job Description
Customer Service Associate responsible for taking incoming phone calls, handling walk-in customers, collecting payments, and assisting with claims paperwork. Requires a high school diploma, 1 year of customer service experience, and a Property & Casualty insurance license. Must be proficient in Microsoft Suite and have strong communication, time management, and problem-solving skills.

Requirements

  • High school diploma or GED equivalent
  • 1 year of customer service experience
  • Property & Casualty insurance license required or must be able to obtain this license within 2 years
  • Proficient in Microsoft Suite
  • Strong communication skills
  • Strong time management and problem-solving skills
  • Strong attention to detail and accuracy

Benefits

  • Paid vacation/sick leave
  • 401(k) with match
  • Full-time schedule
  • Yearly bonus with possible payout of up to 20% of the salary
  • Contests and incentives
  • Benefits eligibility within 30 days of employment
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