Customer Service Associate - FT

Evergreen Goodwill
Any Location, WA
Job Description
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. The organization employs over 2,000 people and is committed to creating and sustaining a culture of equity, diversity and inclusion (DEI).

Requirements

  • High school graduate or equivalency but not required
  • Minimum 1 year retail/customer service experience
  • Ability to handle requests quickly and efficiently
  • Ability to work independently without direct supervision
  • Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)
  • Ability to learn new technology and software as related to the job
  • Physical Abilities: lift and carry up to 30-40 pounds, standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain)
  • Essential Mental/Sensory Abilities: organizing, sorting, categorizing, counting, adding, subtracting; Problem Solving; Communicating with the public; Verbal and written communication skills; Completing written orders

Benefits

  • Health plan that includes medical, dental, vision and prescription coverage
  • 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance
  • Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
  • Flexible Spending Accounts (FSA) Plan
  • Roth and 403(b) Retirement Savings Plan program
  • Paid vacation, (9) holiday and sick time
  • Limited paid time off for Jury Duty and Bereavement Leave
  • Employee discounts
  • Employee referral bonus
  • Employee Assistance Program (EAP)
  • Mentorship Program
  • Career Advancement Opportunities
  • Paid Job Training
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