Customer Service Associate

Ollie's Bargain Outlet
Champaign, IL
Category Customer Service
Job Description
Join our team and live the Ollie-tude!: BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the “good stuff cheap” mindset. BE COMMITTED- Operate with grit, passion, tenacity, and action. BE GROWING- How do we get better every day? BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Requirements

  • Greet and acknowledge every customer with Ollie's 'Yes I Care, Yes I Can' approach to build long term customer loyalty.
  • Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Communicate customer needs to Team Leaders when necessary.
  • Maintain the store appearance and complete any additional responsibilities and/or duties as assigned

Benefits

  • 20% employee discount
  • Flexible Schedule
  • Strong career growth & talent development culture
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