Customer Service Associate

Scholastic
Any Location, MN
Category Customer Service
Remote
Job Description
Role Overview

This position is responsible for providing a positive customer experience, maintaining merchandising standards, and contributing to a safe environment. The role involves customer service, store operations, and services and programs.

What You Will Do

A day in the life of a Customer Service Associate includes creating a high level of customer service, following policies and procedures, and providing a work environment for training and development.

Why It Might Be a Fit

The ideal candidate has excellent communication skills, organizational skills, and decision-making skills. They should be able to work independently, prioritize tasks, and provide excellent customer service.

Requirements

  • Ability to effectively communicate with supervisors, employees, and customers
  • Ability to work independently and coordinate multiple projects simultaneously
  • Excellent organizational skills, ability to prioritize
  • Excellent decision-making skills
  • Strong attention to details
  • Ability and desire to provide excellent customer service
  • Ability to interact with a diverse population in a human-services setting
  • High level of initiative and self-motivation
  • Perseverance and commitment to getting the job done
  • Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers

Benefits

  • Competitive pay ($14.20 - $21.29/hr)
  • Flexible hours
  • Generous paid time off (PTO) program
  • Competitive medical, dental, and vision plans
  • Employer-paid life insurance
  • 401(k) plan with employer match
  • Employee discount
  • Opportunities for career development and advancement
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