Customer Service Associate

Walgreens
Any Location, WI
Category Customer Service
Job Description
Role Overview

Models and delivers a distinctive and delightful customer experience, engaging customers and resolving issues to ensure a positive customer experience.

What You Will Do

Registers sales, provides courteous and efficient checkout service, recommends items for sale, and assists with inventory and record-keeping.

Why It Might Be a Fit

Requires a working knowledge of store systems and equipment, with a focus on customer service and asset protection procedures.

Requirements

  • Models and delivers a distinctive and delightful customer experience
  • Registers sales on assigned cash register
  • Provides customers with courteous, fair, friendly, and efficient checkout service
  • Engages customers and patients by greeting them and offering assistance with products and services
  • Resolves customer issues and answers questions to ensure a positive customer experience
  • Models and shares customer service best practices with all team members
  • Provides customer service in the photo area, including digital passport photo service
  • Assumes web pick-up responsibilities
  • Assists with exterior and interior maintenance
  • Complies with all company policies and procedures

Benefits

  • Training and personal development opportunities
  • Competitive salary and benefits package
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