Role OverviewThe Customer Service Associate models and delivers a distinctive and delightful customer experience. They engage customers, resolve issues, and answer questions to ensure a positive customer experience. They also share customer service best practices with team members and implement company asset protection procedures.
What You Will Do
The Customer Service Associate will provide customers with courteous, friendly, fast, and efficient service. They will register sales, collect cash, and distribute change. They will also recommend items for sale, process voids and returns, and maintain displays.
Why It Might Be a Fit
The ideal candidate will have a working knowledge of store systems and store equipment. They will be able to provide customer service in the photo area and assist with exterior and interior maintenance. They will also be able to complete special assignments and other tasks as assigned.
Requirements
- Models and delivers a distinctive and delightful customer experience
- Registers sales on assigned cash register
- Provides customers with courteous, fair, friendly, and efficient checkout service
- Engages customers and patients by greeting them and offering assistance with products and services
- Resolves customer issues and answers questions to ensure a positive customer experience
- Models and shares customer service best practices with all team members
- Implements Company asset protection procedures to identify and minimize profit loss
- Ensures compliance with state and local laws regarding regulated products
- Has working knowledge of store systems and store equipment
Benefits
- Paid training and PPLs (Personal Protective Loans)
- Opportunities for personal development
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