Customer Service Associate

As a Customer Service Associate, you will provide exceptional customer service, develop and maintain rapport with customers, and ensure customer concerns are solved promptly and efficiently. You will work in a team environment, assist with display maintenance and housekeeping, and perform data entry and inventory counts. You will also maintain confidentiality and adhere to HIPAA guidelines.

What You Will Do

Your main day-to-day responsibilities will include providing customer service, communicating customer requests to management, and maintaining a positive work environment. You will also perform data entry, manage the customer database, and participate in inventory counts. Additionally, you will answer phone calls, maintain confidentiality, and perform other related work as required.

Why It Might Be a Fit

This role may be a good fit for someone with excellent oral and written communication skills, a high level of integrity, and the ability to critically think and problem solve without direction. You will also need to be able to work nights and weekends and have a strong desire to achieve success and a work ethic to match.

Requirements

• High school diploma or general education degree (GED)
• Six months related experience and/or training
• Retail, cash handling and Point of Sales (POS) experience
• Working knowledge of Google Workspace
• Must be 21 years old
• Pass criminal background check
• Excellent oral and written communication skills
• Proficient computing skills
• Innate desire to achieve success and a work ethic to match
• Ability to critically think and problem solve without direction
• High level of integrity
• Ability to work nights and weekends

Benefits

• Continual opportunities for professional development and industry education
• Part-time position