Customer Service Associate Trainee

Goodwill Industries
Any Location, NJ
Category Customer Service
Job Description
Role Overview

This position involves providing customer service, processing transactions, and maintaining a clean and organized store environment. The successful candidate will be trained as a Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity. The role requires a flexible schedule, including night, weekends, and occasional long hours.

What You Will Do

Key responsibilities include greeting customers, processing register transactions, handling customer concerns, and maintaining a clean and organized store environment. The candidate will also receive cross-training as a Donation-Utility Associate and Barcoder.

Why It Might Be a Fit

To be successful in this role, you should possess excellent customer service skills, be able to work in a fast-paced environment, and be able to communicate effectively with customers and colleagues.

Requirements

  • Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner
  • Honesty/Integrity
  • Sound and Timely decisions
  • Reliability
  • Enthusiastic
  • Accuracy
  • Ability to communicate and understand instructions, both verbal and written, in English
  • Ability to work a flexible schedule on short notice, including night, weekends and occasionally long hours
  • Ability to meet physical demands of position
  • Vision corrected to within normal limits
  • Ability to function in a hectic work environment with occasional periods of high stress

Benefits

  • Medical
  • Prescription
  • Dental
  • Vision
  • Life
  • Accidental Death & Dismemberment
  • Short-Term Disability
  • Long-Term Disability
  • PTO/Holidays
  • Discounts
  • Credit Union
  • Voluntary Benefits
  • Mylo
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