Role OverviewThe Customer Service Attendant Supervisor is a full-time, day shift position responsible for leading and developing a team of customer service attendants. The role involves training and developing team members, interviewing applicants, reviewing inventory and waste levels, and generating reports for management. The supervisor will also visit accounts, meet with account representatives, and perform other duties as specified by management.
What You Will Do
The main responsibilities of the Customer Service Attendant Supervisor include inspecting accounts weekly, recruiting and training team members, developing succession plans, operating accounts within labor guidelines, and maintaining team member inventory percentages. The supervisor will also address customer inquiries and complaints within 24 hours and follow all safety requirements at accounts.
Why It Might Be a Fit
The ideal candidate will be an energetic and optimistic leader with experience in customer service and team management. The role offers immense training and growth opportunities, competitive compensation, and a family culture and atmosphere.
Requirements
- High school degree
- 2+ years of experience in customer service and team management
- Ability to lift, carry, or move objects weighing up to 40 pounds
- Ability to walk, bend, crouch, and climb stairs
- Ability to operate and maintain company-owned vehicle in a safe manner
Benefits
- Family culture and atmosphere
- Competitive compensation
- Health, dental, vision, and life insurance for full-time team members
- 401(k) with generous company match
- Paid vacations and holidays
- Immense training and growth opportunities
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