Role OverviewAs a Customer Service Clerk, you will provide quality goods and services to customers at a savings, supporting quality of life programs for active-duty military, retirees, and their families. You will work as part of a sales team to provide service that anticipates and exceeds customer expectations.
What You Will Do
You will greet and provide specialized services to customers, perform transactions quickly and efficiently, and provide refunds, merchandise exchanges, and price adjustments. You will also assist customers with opening NEXCARD accounts, take and place special orders, and monitor the status of rain checks.
Why It Might Be a Fit
This role requires a friendly and professional demeanor, with the ability to communicate information to customers knowledgeably and legibly. You will be empowered to resolve customer problems and complaints consistently, tactfully, and intelligently.
Requirements
- 1-year responsible experience in clerical office or retail sales store work
- Ability to perform satisfactorily in the position to be filled
- Study completed in a college, university, or junior college above the high school level (may be substituted on the basis of one-half academic year of study for 6 months of experience)
Benefits
- Paid Annual and Sick Leave
- Medical/Dental Insurance
- Flexible Spending Account
- Pension Plan
- 401k Savings Plan
- Life Insurance
- Pet Insurance
- Tax-Free Shopping Privileges
- Free Bus Passes/Free Parking
- Discounted Tickets at MWR
- Access to Navy Lodge Hotels Worldwide
]]>