Customer Service Clerk

Navy Exchange
Any Location, CT
Category Retail
Job Description
Role Overview

Performs a variety of duties in connection with NEX internal and external customer services operations, working as part of a sales team to provide service that anticipates and exceeds customer expectations.

What You Will Do

Provides specialized services to customers, including layaway services, refunds, merchandise exchanges, and price adjustments, as well as assists customers with opening NEXCARD accounts and resolving customer problems and complaints.

Why It Might Be a Fit

The ideal candidate is knowledgeable in NEX store policies, empowered to resolve customer problems, and able to communicate information to customers in a friendly and professional manner.

Requirements

  • 1 year of responsible experience in clerical office or retail sales store work
  • study completed in a college, university, or junior college above the high school level

Benefits

  • Competitive Salary
  • Immediate Coverage
  • Comprehensive Healthcare
  • Retirement Plans
  • Paid Time Off
  • Education & Growth
  • Military Family Support
  • Loan Forgiveness
  • Exclusive Perks
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