Role OverviewAs a Customer Service Representative at Ace Appliance Sales & Service, you will be the first point of contact for our valued customers in Toledo, OH. Join our dynamic team to provide exceptional service and support, ensuring a seamless experience for all our clients.
What You Will Do
Respond promptly to customer inquiries via phone, email, and chat. Manage customer complaints and provide effective solutions to enhance satisfaction. Maintain accurate records of customer interactions and transactions.
Why It Might Be a Fit
Proven experience in customer service or a related role. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-oriented mindset.
Requirements
- Proven experience in customer service or a related role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and a customer-oriented mindset
- Proficiency in using customer service software and Microsoft Office Suite
- Ability to work in a fast-paced environment and handle multiple tasks
- Flexibility to work various shifts, including evenings and weekends
- Positive attitude and a passion for helping others
Benefits
- Bonus based on performance
- Health insurance
- Paid time off
- Disability Contributions
- Health Savings Account (HSA) Contributions
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