Customer Service Delivery Advocate

Carvana
Houston, TX
Category Customer Service
Job Description
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana. As a Customer Advocate, you'll deliver happiness to customers on the driveway and get involved in the local community. The role involves delivering vehicles, completing customer paperwork, and inspecting the car-hauler to ensure safe driving. Requirements include 2+ years of customer-facing experience, ability to work 7 days a week, and a valid driver's license.

Requirements

  • 2+ years of customer-facing experience
  • Ability to work 7 days a week
  • Valid driver's license
  • High school degree
  • Ability to perform physically demanding tasks
  • Ability to walk/stand and sustain physical activity for extended periods
  • Must be able to read, write, speak, and understand English

Benefits

  • Competitive, Performance-Based Compensation
  • 401(k) with Carvana match
  • Opportunity for overtime during busy seasons
  • 100% Company Paid Healthcare Premiums
  • Dental + Vision benefits
  • Wellness program
  • Pet care savings program
  • Generous paid time off
  • Tuition reimbursement
  • Student loan repayment program
  • Carvana Shares
  • Employee Stock Purchase Plan discount
  • Extensive internal growth and professional development opportunities
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