Customer Service Distribution Clerk

ImpactLife
Peoria, IL
Category Customer Service
Job Description
Join the ImpactLife team to help change the world by making a difference in our community as a Customer Service Distribution Clerk. The role involves communicating with partner hospitals, documenting orders, preparing shipments of life-saving blood products, and providing excellent customer service. The position requires a high school diploma, experience in blood or pharmaceutical inventory management, hospital customer relations, or logistics, and outstanding interpersonal skills.

Requirements

  • High school diploma or equivalent is required.
  • Experience in blood or pharmaceutical inventory management, hospital customer relations, or logistics is preferred.
  • Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer).
  • Excellent organizational skills and ability to handle multiple priorities effectively.
  • Working knowledge of computers.
  • Valid driver's license.
  • REAL ID.
  • Ability to operate Blood Center vehicles.
  • Physical requirements include the ability to stand, sit, and maintain regular and reoccurring physical exertion such as reaching, bending, and lifting for extended periods of time.
  • Ability to lift up to 50 pounds.
  • Pre-employment background check, drug screen, and motor vehicle report are required.

Benefits

  • Generous paid time off
  • Medical, Dental, and Vision insurance plans
  • Free Life Insurance
  • 401K with employer match
  • Health Savings Account
  • Flexible Spending Account
  • Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
  • Doctor on Demand
  • Employee Referral Bonus Program
  • Tobacco Cessation Reimbursement
  • Health Club Reimbursements
  • Employee Savings Programs for discounts on various goods and services
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