Customer Service Engineer

5 Star Recruitment
Any Location, CA
Category Customer Service
Job Description
Role Overview

Provide top-level on-site service support to customers, troubleshoot and maintain diagnostic imaging equipment, and work with the Customer Care Center to resolve issues.

What You Will Do

Install diagnostic imaging equipment, provide technical assistance and support, and escalate challenges as needed to ensure customer satisfaction.

Why It Might Be a Fit

Ideal candidate has prior experience working on CT, MR, and PET machines, strong troubleshooting ability, and relevant IT skills.

Requirements

  • 3+ years as service engineer
  • Multi-vendor experience on CT, MR, and PET machines
  • Formal training
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