Role OverviewProvide top-level on-site service support for diagnostic imaging equipment, working closely with the Customer Care Center to troubleshoot, maintain, and update designated products. Embrace new technology while leveraging core strengths in customer service and service support.
What You Will Do
Install diagnostic imaging equipment, provide technical assistance and support to customers, and escalate challenges as needed to ensure expeditious resolution of issues and high levels of customer satisfaction.
Why It Might Be a Fit
Must-haves include 3+ years of experience as a service engineer, multi-vendor experience on CT, MR, and PET machines, and formal training.
Requirements
- US Citizen or Green Card holder
- Min. 3+ years as service engineer
- Multi-vendor experience on CT, MR, and PET machines
- Formal training
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