Role OverviewThis job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members.
What You Will Do
Drives operational excellence, creates an environment that cares for frontline team members, leads airport team to perform their work in a safe, efficient manner, and provides frontline team exceptional support.
Why It Might Be a Fit
Ability to work extra hours, ability to work rotating shifts, ability to bring out the best performance in the workforce through proactive employee engagement, and ability to actively listen.
Requirements
- High School diploma or GED equivalency
- Previous airport customer service experience
- 2 years experience leading others
- Knowledge of company policies and procedures and functional automation applications
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises, and more
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