Customer Service Manager

Unison Health
Toledo, OH
Category Healthcare
Job Description
Unison Health is seeking a dedicated and compassionate Customer Service Manager to lead and elevate the client and stakeholder experience across our behavioral health organization.

Requirements

  • Lead and oversee customer experience initiatives
  • Implement, and monitor service standards
  • Address client feedback, concerns, and complaints
  • Collaborate with clinical and administrative teams
  • Train and support staff on customer service best practices

Benefits

  • Paid Time Off (PTO) Starting at 16 Days/Year
  • Medical with federal minimum deductibles
  • Dental and vision coverage
  • Retirement planning and employer contribution
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