Role OverviewThe Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations. This position is responsible for supervising and directing all front-end activities and operations.
What You Will Do
Provide exceptional customer service, ensure proper bagging procedures, open additional registers, create and enforce effective work schedules, assist with sales transactions, process Western Union and Money Order transactions, handle refunds, enforce dress code, and ensure associates handle return-to-stock items promptly.
Why It Might Be a Fit
Ingles values leadership, safety, and customer satisfaction, offering training, development opportunities, and a supportive work environment. The company is committed to your growth and offers opportunities for advancement.
Requirements
- Exceptional customer service skills
- Previous cashier or front-end experience
- Must be flexible and able to adapt to changing needs
- Must be able to read and do simple math problems
- Wants to be part of a team in a fast-paced environment
- 18 years of age or older
Benefits
- Weekly pay with direct deposit
- Medical, dental, vision, life, and disability insurances
- 401(k) with company matching
- Paid holiday, vacation, and sick leave (FT only)
- Paid bereavement and jury duty leave (FT only)
- Company paid life insurance (FT only)
- Scholarship program for High School Seniors
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