Customer Service Manager

Ingles Markets, Inc.
Asheville, NC
Category Operations
Job Description
Role Overview

The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations. This position is responsible for supervising and directing all front-end activities and operations.

What You Will Do

Provide exceptional customer service, ensure proper bagging procedures, open additional registers, create and enforce effective work schedules, assist with sales transactions, process Western Union and Money Order transactions, and handle refunds and overrings.

Why It Might Be a Fit

Ingles values leadership, safety, and customer satisfaction, and offers training, development opportunities, and a supportive work environment.

Requirements

  • Exceptional customer service skills
  • Previous cashier or front-end experience
  • Must be flexible and able to adapt to changing needs
  • Must be able to read and do simple math problems
  • 18 years of age or older

Benefits

  • Weekly pay with direct deposit
  • Medical, dental, vision, life, and disability insurances
  • 401(k) with company matching
  • Paid holiday, vacation, and sick leave
  • Paid bereavement and jury duty leave
  • Company paid life insurance
  • Scholarship program for High School Seniors
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