Role OverviewPratt is looking for an experienced and proactive Customer Service & Operations Specialist to bridge the gap between customers, sales team, and manufacturing operations. This role will drive efficiency, customer satisfaction, and continuous business improvement within the agriculture and manufacturing sector.
What You Will Do
Manage the entire order lifecycle, participate in value-added projects, and drive operational efficiency. Key responsibilities include customer & sales support, operational & logistics management, and inventory control.
Why It Might Be a Fit
The ideal candidate will have five years of experience in a distribution or manufacturing environment, strong computer literacy, and the ability to write business reports and present to groups.
Requirements
- High school diploma or GED
- Five years of proven experience in a distribution or manufacturing environment
- Strong computer literacy with proficiency in MS Office (Word/Excel) and modern data management systems
- Ability to write business reports, present to groups, and interpret complex operating manuals or performance reports
- Mathematical skills to compute rates, ratios, percentages, and calculate figures such as discounts, costs, proportions, and volumes
- Strong reasoning ability to solve problems where limited standardization exists
Benefits
- Quick Access to Healthcare
- Performance Bonus
- Secure Your Future (401(k) with company match)
- Time to Recharge (paid vacation days)
- Medical, dental, vision, life, disability, HSA, All State, Pre-Paid Legal, and 401(k) with company match
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