Customer Service & Order Processing Specialist

Pacific Advisory Service
Lexington, KY
Category Customer Service
Job Description
A leading distributor of factory automation components seeks a Customer Service & Order Processing Specialist to join our Lexington branch, supporting customer service, order processing, and ERP operations while building a strong foundation for career growth.

Requirements

  • Process customer orders and prepare quotes using the ERP system
  • Communicate with customers via email and provide timely support
  • Source and procure parts based on customer requirements
  • Track orders and coordinate with vendors, logistics, and internal teams
  • Maintain accurate records of orders, quotes, and customer data
  • Assist in resolving routine order and shipment issues

Benefits

  • Clear path to advancement into an Inside Sales position based on performance and development
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