Role OverviewJoin Hyatt Hotels Corporation as a Customer Service Phone Agent in a hybrid role with no late nights or weekends. The team thrives in a performance-driven environment with career growth and a supportive culture.
What You Will Do
Respond to phone calls, emails, and guest inquiries, conduct research to resolve concerns, and meet performance goals.
Why It Might Be a Fit
Enjoy a fun, inclusive work environment, growth and advancement opportunities, and benefits like paid time off, healthcare, and tuition reimbursement.
Requirements
- High school diploma or equivalent
- 1+ year of customer service experience
- Ability to thrive in a fast-paced environment
- Proven track record of meeting or exceeding performance goals
- Strong multitasking skills with proficiency in multiple PC applications
Benefits
- Health and welfare programs
- Retirement savings plan
- Educational assistance
- Employee stock purchase program
- 12 free room nights for full-time associates after 90 days
- Wellness reimbursement
- Community involvement opportunities
- Up to 16 days of paid time off in the first year
- Paid holidays
- Growth and Advancement opportunities
- Free and discounted room nights
- PerkSpot discounts
- Paid parental leave and adoption assistance
- Tuition reimbursement
- Free access to Headspace
- Paid time for volunteer and community engagement
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