Role OverviewJoin Hyatt Hotels Corporation as a Customer Service Phone Agent, working in a performance-driven environment with opportunities for career growth and a supportive culture.
What You Will Do
Respond to phone calls, emails, and guest inquiries, conduct research to resolve concerns, and multitask with proficiency in multiple PC applications.
Why It Might Be a Fit
This role requires a strong desire to satisfy customer needs, refined verbal and written communication skills, and proficiency in computer applications.
Requirements
- High school diploma or equivalent
- 1+ year of customer service experience
- Ability to thrive in a fast-paced environment
- Proven track record of meeting or exceeding performance goals
- Strong multitasking skills with proficiency in multiple PC applications
Benefits
- Health and welfare programs
- Retirement savings plan
- Educational assistance
- Employee stock purchase program
- 12 free room nights for full-time associates after 90 days
- Wellness reimbursement
- Community involvement opportunities
- Up to 16 days of paid time off in the first year
- Paid holidays
- Growth and Advancement opportunities
- Free and discounted room nights
- Paid parental leave and adoption assistance
- Tuition reimbursement
- Free access to Headspace for wellness and meditation
- Paid time for volunteer and community engagement
- PerkSpot discounts at top retailers
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