Customer Service Rep (04595)

Domino's
Point Pleasant, NJ
Category Retail
Job Description
We are seeking an enthusiastic Customer Service Representative to join our team in Point Pleasant, NJ. The role focuses on providing excellent customer support, resolving issues, and ensuring customer satisfaction with products and services. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and identifying escalation needs.

Requirements

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Active listening skills
  • Proficiency in customer service software
  • Basic computer skills
  • Prior customer service experience (preferred)
  • Flexibility to work weekends and holidays
  • Strong organizational and time-management skills
  • Enthusiasm for customer service
  • Ability to maintain composure under pressure
  • Basic math skills
  • Ability to multitask efficiently
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