Customer Service Rep /Call Center Rep

City of New York
New York, NY
Category Customer Service
Job Description
The City of New York's Office of Administrative Trials and Hearings (OATH) is seeking a Community Associate to work in the Clerk's Office, interacting with the community and providing information about summons, scheduling hearings, and paying fines. The role involves processing cases, responding to inquiries, and ensuring timely access to justice.

Requirements

  • High school graduation or equivalent
  • Three years of experience in community work or community centered activities
  • Equivalent education and/or experience
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