Customer Service Rep

Ehrhart Energy
Any Location, NY
Category Customer Service
Job Description
Customer Service Representative role at Ehrhart Energy (an EDP company) involves handling customer calls, resolving issues, and supporting retention efforts.

Requirements

  • High school diploma, GED, or equivalent experience
  • 1–2 years of professional customer service experience
  • Comfort handling phone-based conversations with customers about service, billing, and scheduling
  • Ability to track details accurately across multiple systems and documents
  • Reliable attendance and the ability to follow established processes

Benefits

  • Medical, dental, and vision insurance options
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • 401(k) with company match
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
  • Voluntary life, AD&D, and short-term disability coverage
  • Paid holidays and time off
  • $50,000 basic life/AD&D and long-term disability at no cost
  • Propane discount
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