Customer Service Rep -Spring Dance Hot Tub

Leslie's Poolmart, Inc.
Warwick Township, PA
Category Customer Service
Job Description
DIVE IN TO A NEW CAREER WITH LESLIE'S. As a Customer Service Representative, you will be the first point of contact for our customers, delivering a friendly and professional experience.

Requirements

  • Provide exceptional customer service in person, over the phone, and via email
  • Schedule service appointments and coordinate with technicians to ensure timely completion
  • Accurately process orders, payments, and warranty claims
  • Assist customers with product information and basic troubleshooting
  • Maintain accurate customer records in CRM and POS systems
  • Resolve customer concerns with empathy and efficiency
  • Support daily office operations and administrative tasks as needed

Benefits

  • Extensive paid training
  • Comprehensive and flexible suite of benefits package
  • 401K with company match
  • Team member discounts
  • Rewards for top performers
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