Role OverviewThe customer service representative will take customer orders, use suggestive selling techniques, and maintain a clean and accurate work environment. They will also assist with making pizzas, taking payments, and maintaining the store's image standards.
What You Will Do
Take customer orders, use suggestive selling techniques, maintain a clean and accurate work environment, assist with making pizzas, take payments, and maintain the store's image standards.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, be able to work in a fast-paced environment, and maintain a clean and organized workspace.
Requirements
- Take the customers order in a positive manner
- Use suggestive selling techniques with every call
- Answer the phone on the first ring and avoid putting customers on hold
- Complete the order in a timely manner making sure the order is neat and accurate
- Must keep the phone and customer area clean at all times
- Repeat every order back to the customer and make them aware of the approximate time of delivery
- Say thank you to every customer, and tell the time of the order
- Handle all carry-out customers with the same customer service
- Assist in making pizzas whenever possible
- Keep the makeline and soda coolers stocked and supplies available to help complete production
- Take payments from the carry-out customers if requested to do so by the manager in charge
- Maintain the image standards set forth by the company
- Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store
- May be asked to assist in folding boxes, and box topping boxes
Benefits
- Dental insurance
- Vision insurance
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