Customer Service Rep(06218) - 5210 E. Arapahoe Rd.

Domino's
Centennial, CO
Category Customer Service
Job Description
Domino’s Pizza is seeking a Customer Service Representative to assist customers and ensure quality food. The role involves polite phone handling, knowledge of the menu, and ensuring correct order preparation and delivery. Drivers must adhere to strict procedures related to payment, vehicle maintenance, and safe conduct.

Requirements

  • Answering the phone with a polite and courteous demeanor.
  • Knowledge of the menu and ability to provide helpful information.
  • Excellent customer service skills, including 1) Apologizing, 2) Giving what the customer wants, and 3) Giving something extra.
  • Understanding of customer WOW steps (1) Apology, (2) Give what they want, (3) Give them extra.
  • Counting pepperoni and ham on every order (no matter the topping amount).
  • Paying $1 in coin change for every order. No exception.
  • Minimum $20 in wallet when the clock is running.
  • No pocket knife or weapon during work.
  • Clean and professional vehicle image.
  • Safe Delivery CBT completion.
  • Repeating orders for accuracy and address confirmation.
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