Customer Service Representative - Aurora

Alpine Bank
Aurora, CO
Category Banking
Job Description
The Customer Service Representative is an entry-level position that provides exceptional customer service to Bank customers, receives and pays out money, and accurately keeps records of cash and negotiable instruments.

Requirements

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Regular and Reliable on-site attendance is required as an essential function of this position.
  • Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards).
  • Uses numerous software applications to accomplish daily tasks with minimal errors.
  • Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise.
  • Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
  • Answers basic customer inquiries and cross-sells when appropriate.
  • Works effectively in a team oriented environment.
  • Follows all bank policies and procedures.
  • Performs other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Holidays
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