Role OverviewAs a Customer Service Representative - Customs Brokerage, you will be responsible for ensuring smooth and timely customs process flow, accurate and timely data entry, and compliance with regulations. You will work with a global logistics company that fosters an innovative, customer service-based approach to logistics.
What You Will Do
Your main duties and responsibilities will include tracking and tracing customs files, ensuring accurate client billing, and understanding customs legislation to fulfill customer instructions and expectations.
Why It Might Be a Fit
We are looking for a pro-active individual with strong organizational and computer skills, good knowledge of customs brokerage process, and effective interpersonal skills. You will have opportunities to grow and build a career with us, with a unique compensation program and excellent benefits.
Requirements
- Good knowledge of customs brokerage process, customs legislation - especially with regards to classification, valuation and origin
- Understanding of ocean, road and air documentation process
- Effective interpersonal skills
- Pro-active approach, strong organizational and computer skills
- Good computer skills (MS Excel, MS Word)
- Fluent in English
Benefits
- Paid Vacation
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
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